Helpful details, thoughtfully answered.

A few answers to the questions we are most often asked — from ingredients and freshness to gifting and delivery.

If you do not find what you are looking for here, please contact us directly and we will be happy to help.

What makes Vecolate different?

Vecolate reimagines natural ingredients through craft, design, and premium presentation — creating refined confectionery from unexpected agricultural origins.

Are your products made in small batches?

Yes. Our products are prepared in small batches to maintain attention to flavour, finish, and overall quality.

How should I store my order?

Storage guidance may vary by product, but in general we recommend keeping your order in a cool, dry place away from direct heat and sunlight.

Do you offer gifting?

Yes. Vecolate is designed with gifting in mind, and we welcome enquiries for curated gifting, events, and special presentation requests.

Do you take bespoke or larger orders?

Yes. For larger orders, events, gifting requests, or bespoke enquiries, please contact us directly so we can advise on availability and lead times.

Where do you deliver?

We currently deliver across YOUR DELIVERY REGION. If you are outside this area, please contact us and we will advise where possible.

Care & Gifting

Made to be enjoyed — and beautifully given.

Whether ordering for yourself or as a gift, we recommend enjoying Vecolate within the suggested freshness period and storing each product with care.

Still have a question?

We would be delighted to help with product, gifting, or partnership enquiries.