Terms of use and purchase.

These terms outline how Vecolate operates, how orders are handled, and the conditions under which products and services are provided.

1. About Vecolate

These terms apply to all use of this website and to any orders placed through it. By using this website, you agree to these terms.

Business name: vecolates
Website: https://vecolates.com

2. Products

All Vecolate products are prepared with care and attention. Due to the nature of handcrafted, small-batch production, slight variations in appearance, texture, or finish may occur.

3. Orders

Orders are subject to availability and confirmation. Once an order is placed, you will receive confirmation via email. Vecolate reserves the right to decline or cancel orders where necessary.

4. Pricing

All prices are listed in the relevant currency and may be updated without notice. Delivery costs, where applicable, are shown at checkout or provided upon enquiry.

5. Payment

Payments must be completed at the time of purchase using approved payment methods. Payment processing is handled securely through third-party providers.

6. Delivery

Delivery timelines are estimates and may vary depending on product availability, location, and external factors. Vecolate is not responsible for delays outside of its control, including courier or logistical issues.

7. Returns and refunds

Due to the perishable nature of many products, returns may not be accepted unless items arrive damaged or incorrect. If there is an issue with your order, please contact us promptly so we can resolve it appropriately.

8. Product care

Customers are responsible for storing products according to guidance provided. Vecolate cannot guarantee product quality where storage instructions are not followed.

9. Intellectual property

All content on this website — including text, images, branding, and design — belongs to Vecolate and may not be used, reproduced, or distributed without permission.

10. Liability

Vecolate aims to ensure all information on this website is accurate and up to date. However, we do not guarantee that the website will always be error-free or uninterrupted.

11. Changes to these terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page.

12. Contact

For any questions regarding these terms, please contact:

admin@vecolates.com

Last updated: 15/04/2026